• The Helene Kröller-Müller and Rietveld apartments feature a French balcony.
• The Louis Bonaparte and Roman Fort apartments do not have a balcony or terrace.
• The Burgers’ Zoo and Battle of Arnhem apartments have both a balcony and a rooftop terrace.

Balconies and terraces are only accessible to guests staying in the respective apartments.

• The Helene Kröller-Müller and Rietveld apartments have a Queen-size bed (160×200 cm).
• All other apartments feature both a Queen-size bed (160×200 cm) and a King-size (canopy) bed (180×200 cm).
• All double beds come with two single duvets.
• No extra (single) beds or sofa beds are available.

Bike rental
• We do not rent out bikes ourselves.
• You can rent bicycles and e-bikes at the bike rental service near Arnhem Central Station (about a 15-minute walk).
• You can also rent bikes and e-bikes at Speedpedelecs, Koningsplein 13 (about a 5-minute walk. Please note: by appointment only).

Storing/charging bikes

• Bike storage is possible. We have limited indoor space; if full, bikes can be safely stored outside behind a locked gate.
• Charging e-bikes is possible, provided you are present and not during the night, for safety reasons.
• Feel free to let us know in advance if you are bringing bikes.

If you have booked breakfast, it will be delivered at a pre-arranged time to the door of your apartment. Delivery is possible from 9:00 a.m. onwards.
It is provided by Anne&Max Arnhem Bakkerstraat in the form of their breakfast box, freshly prepared every day and including per person:

• A sandwich with cheese

• A croissant with butter and jam

• Yoghurt with fresh fruit

• A fresh smoothie

Coffee and tea facilities are provided in your apartment kitchen.

* Please note: on Dutch public holidays this option is not available.

Breakfast with a group

It is not possible to have breakfast in one apartment with a larger group.

If you are visiting with a larger group, we recommend enjoying breakfast in the centre of Arnhem. There are several nice and high-quality breakfast spots within walking distance.

• Have you booked through this website? Then you can cancel free of charge up to 1 day before arrival.
• Have you booked via an external booking platform (such as Booking.com or Airbnb)? Then the cancellation conditions of that platform apply.

• Personal welcome (14:00 – 20:00)
  If you let us know your estimated arrival time in advance, we will be there to personally welcome you.

• Key safe (after 20:00)
  If you arrive later, we will place the key in the key safe. On the day of arrival, you will receive the code and instructions to access the apartment.

• Early arrival (no check-in yet, but luggage drop-off & parking available)
  Would you like to arrive earlier? Check-in is not possible yet, but you can drop off your luggage, park your car, and pick up the key. This way, you can already explore Arnhem’s city center, and we’ll send you a message as soon as the apartment is ready.

• The church bells have been deactivated, so they will not ring during your stay.

• Each apartment’s front door is accessible by elevator and through the stairwell in the tower. Please note that the elevator is enclosed and not a glass elevator.

• The Louis Bonaparte and Roman Fort Grand apartments have all rooms on one level, except for the master bedroom, which has three steps leading to the open bathroom. (This is the second bathroom.)

• In all other apartments, the bedroom(s) and bathroom – including the toilet – can only be accessed via a spiral staircase.

• Have you booked through this website? You can pay in advance via the link at the bottom of the confirmation email you received from us. If you prefer, you can also pay by card during check-in.
• Have you booked via an external booking platform (such as Booking.com or Airbnb)? Then the payment conditions of that platform apply.

• In this PDF document, you can find an overview showing which apartment is located in which tower and on which floor.

• If you’ve booked a parking space, you can park directly in front of the church on our premises.

• Simply provide your license plate number in advance, and we’ll register it in our system. The barrier will then open automatically when you arrive.

• To enter or exit, simply drive up close to the barrier, and it will open automatically.

• Unfortunately, pets are not allowed.

• Walburgis Church is a designated national monument, so smoking is not allowed anywhere inside.

• Smoking is also prohibited on balconies and near open windows.

• If needed, you may smoke outside near the entrance to the towers.